Next:
Introduction
Up:
Call Center Model.
Previous:
Simple Example
Call Rate Prediction
Subsections
Introduction
Call Rate Prediction by Estimation of Scales
Expert Model, Event Scale Version
Definition of Special Events
Estimation Procedures
Scalar Prediction
Hourly Prediction
Examples of Multiple Special Events (MSE)
Examples of Partial Special Events (PSE)
Method of Least Squares
Vector Prediction, Event Scale Version
Daily Vector Prediction
Examples of MSE
Examples of PSE
Method of Least Squares
Time Scale Version, Vector Prediction
Estimation Procedures
Daily Vector Prediction
Examples of MSE
Examples of PSE
Method of Least Squares
Remarks
Time Series Model (ARMA)
Scalar Prediction
Vector Prediction
Application Examples
mockus 2008-06-21
